NSW ferry wharf upgrades

Client:Hansen Yuncken

Hansen Yuncken has been contracted by NSW Roads and Maritime Services to deliver Phase 1 of the Sydney Wharves Upgrade Program with 12 wharves marked as high priority to be replaced over the next four years. Recognising the importance of communicating with people using the affected wharves, Elton Consulting was engaged to provide community relations and communications support and undertake Crime Prevention Through Environmental Design (CPTED) Assessments associated with the wharves. 

Communication methods include door knocking and letters to update stakeholders, community information sessions to identify and address concerns and feedback as well as one-on-one meetings and briefing sessions with local councils. So far, Elton Consulting has carried out consultation for twelve wharves around Sydney Harbour and the Parramatta River across a number of local government areas. The new wharves are designed to:

  • Improve safety, amenity and comfort for passengers;
  • Significantly improve disabled access;
  • Improve safety and efficiency for passengers embarking and disembarking, particularly for families with young children and prams, and older people;
  • Improve vessel access and
  • Allow for cost effective ongoing maintenance.

By 2020, all NSW wharves need to be compliant (where possible) with disability standards for public transport.

Ten upgrades have been completed with new wharves opened at Neutral Bay and Rose Bay in 2012, at Balmain Thames Street and Huntleys Point in 2013, at Drummoyne and Mosman Bay in 2014 and at Cremorne Point, Balmain East, Sydney Olympic Park and Pyrmont Bay in 2015.

Meadowbank and McMahons Point Wharf upgrades are underway and expected to be completed in 2016. The team is keeping the local community and businesses informed through progress updates.

To ensure  the wharves are well used by the community, Elton Consulting was engaged by Hansen Yuncken to provide CPTED assessments for 27 ferry wharf upgrades. Our team prepares the assessment of potential crime impacts in accordance with the relevant guidelines and Environmental Planning and Assessment Act 1979, reviewing concept plans for each of the wharves and undertaking site inspections.

The CPTED assessments aim to ensure that the wharves and surrounding environment are safe and secure for communities. Key roles and responsibilities include consultation with the relevant NSW Police Force local area commands, local council and Crime Prevention Officers.